Terms and Conditions

Effective Date: February 21, 2026

Last Updated: February 21, 2026

Welcome to penblox. By accessing or using our service, you agree to these Terms and Conditions. If you do not agree, please do not use the service.

1. Definitions

• “Service” — The penblox web application, available at https://app.penblox.io, including all features, tools, and content provided through it.
• “User” — Any individual who accesses or uses the Service, including students, parents, guardians, and educators.
• “Content” — Any documents, math blocks, text, images, or other materials created, uploaded, or stored through the Service.
• “We,” “Us,” “Our” — Pragcraft (pragcraft.com), the company behind penblox.

2. Eligibility

• The Service is designed for children with learning differences and their supporting adults (parents, guardians, educators).
• Users under the age of 13 (or the applicable age of digital consent in their jurisdiction) must have parental or guardian consent to use the Service.
• By using the Service on behalf of a minor, you represent that you are the minor's parent, legal guardian, or authorized educator.

3. Account Registration

• Account registration may be required to access certain features of the Service.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and complete information during registration and to keep it up to date.
• You are responsible for all activity that occurs under your account.

4. Acceptable Use

You agree to use the Service only for its intended educational purpose. You may not:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
• Attempt to gain unauthorized access to the Service, other accounts, or related systems.
• Interfere with or disrupt the Service or its infrastructure.
• Upload or transmit viruses, malware, or other harmful code.
• Use the Service to collect personal information from other users without their consent.
• Reproduce, distribute, or create derivative works from the Service without prior written permission.

5. User Content

• You retain ownership of all Content you create using the Service.
• By using the Service, you grant us a limited, non-exclusive license to store, process, and display your Content solely for the purpose of providing the Service to you.
• We do not claim ownership of your Content and will not use it for purposes unrelated to the Service.
• You are responsible for ensuring that your Content does not violate any third-party rights.

6. Intellectual Property

• The Service, including its design, code, branding, and documentation, is the property of penblox and is protected by intellectual property laws.
• The penblox name, logo, and related marks are our trademarks. You may not use them without prior written permission.
• Nothing in these Terms grants you any rights to our intellectual property except the limited right to use the Service as described here.

7. Free and Premium Tiers

• The Service is offered with a free tier that includes core functionality.
• Premium features may be offered in the future under separate pricing and terms. Any paid features will be clearly identified before purchase.
• We reserve the right to modify, add, or remove features from any tier with reasonable notice.

8. Third-Party Integrations

• The Service may integrate with third-party services (e.g., Google Classroom) in the future.
• Your use of third-party services is subject to their respective terms and privacy policies.
• We are not responsible for the availability, accuracy, or practices of third-party services.

9. Availability and Modifications

• We strive to keep the Service available, but do not guarantee uninterrupted or error-free access.
• We may modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
• We are not liable for any loss or inconvenience caused by downtime or changes to the Service.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

• We do not warrant that the Service will meet your specific requirements or expectations.
• We do not warrant that the Service will be uninterrupted, timely, secure, or free of errors.
• The Service is an educational tool and is not a substitute for professional educational or therapeutic services.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
• Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid us (if any) in the 12 months preceding the claim.
• These limitations apply regardless of the theory of liability (contract, tort, or otherwise).

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any third-party rights.

13. Termination

• You may stop using the Service at any time.
• We may suspend or terminate your access if you violate these Terms or if we discontinue the Service.
• Upon termination, your right to use the Service ceases. We may delete your Content after a reasonable retention period following termination.

14. Governing Law and Dispute Resolution

• These Terms are governed by the laws of the Republic of South Africa.
• Any disputes arising from these Terms or the Service shall be resolved through the courts of the Republic of South Africa.
• You agree to attempt to resolve any dispute informally before pursuing formal proceedings.

15. Children's Privacy

We are committed to protecting children's privacy. Please see our Privacy Policy for details on how we collect, use, and protect personal information, including information related to minors.

16. Changes to These Terms

• We may update these Terms from time to time. The updated version will be posted with a revised “Last Updated” date.
• Continued use of the Service after changes constitutes acceptance of the updated Terms.
• For material changes, we will provide reasonable notice (e.g., via email or an in-app notification).

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and penblox regarding the Service and supersede any prior agreements.

19. Contact

If you have questions about these Terms, please contact us at:

• Email: legal@penblox.io